bosgg Platform Privacy Notice
This page describes what we collect when you use bosgg and how we keep that data protected. We operate our platform across supported jurisdictions—Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other regions where our services are legally accessible. Your privacy is central to how we design our account systems, payment processing, and customer support.
We collect personal information only to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and maintain the security of your account. We do not sell your data to third parties. This notice explains our practices in plain language.
If you have questions about how we handle your information, contact our support team during business hours.
What data we collect on bosgg
When you register on bosgg, we collect your email address, full name, date of birth, phone number, and a password of your choice. Before your first deposit, we require Know Your Customer (KYC) verification: you upload a government-issued ID (passport, national ID card, or driver's license), a selfie taken at the time of verification, and proof of address (utility bill, bank statement, or rental agreement dated within the last three months).
During gameplay and account activity, we record your login history, device information (operating system, browser type, IP address), game activity (bets placed, outcomes, winnings), and all deposit and withdrawal transactions. We also collect information about your payment method—the last four digits of your DANA, e-wallet, mobile banking, or bank account, and the timestamp of each transaction. We do not store full payment card numbers or full bank account details.
If you contact our support team, we keep records of your inquiries, our responses, and any attachments you provide. We use this information to resolve disputes, improve our service, and comply with legal obligations.
- Account data: Email, name, date of birth, phone, password hash, KYC documents.
- Transaction data: Deposits, withdrawals, game activity, payment method identifiers.
- Technical data: IP address, device type, browser, login timestamps, session duration.
- Support data: Inquiry history, correspondence, dispute records.
How we use your data on bosgg
We use your personal information to verify your identity during KYC, process your deposits and withdrawals, calculate your account balance, and detect fraud or abuse. Your KYC documents are stored securely and used only to confirm that you are who you claim to be and that you are not on any sanctions list or known to be involved in financial crime.
We analyze your account activity to identify patterns that may indicate unauthorized access, money laundering, or breach of our terms. If we detect suspicious activity, we may freeze your account temporarily and request additional information. We also use your data to send you account notifications—password reset confirmations, withdrawal status updates, and security alerts.
We do not use your data for marketing purposes unless you have explicitly opted in. We do not share your personal information with third parties except where required by law or to process your payments (e.g., we share transaction details with your payment provider to confirm deposits and withdrawals).
Third-party processors and data location
Our servers may sit outside your jurisdiction. We use third-party payment processors to handle local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank virtual-account transactions. These processors receive only the information necessary to complete your transaction—your name, account identifier, and transaction amount. We do not control how these processors store or use your data; they operate under their own privacy policies.
We also use third-party hosting providers to store your account data and game records. These providers are contractually obligated to keep your data confidential and to use it only to provide services to us. We conduct security audits of our processors and hosting partners annually.
If we are required by law to disclose your data—for example, to comply with a court order or regulatory investigation—we will do so. We will notify you of such disclosure unless we are legally prohibited from doing so.
Your rights and account security on bosgg
You have the right to access your personal data, request corrections to inaccurate information, and request deletion of your data (subject to legal retention requirements). You can download a copy of your account data, including your transaction history and KYC documents, from your account dashboard at any time.
We protect your account with encryption and secure password storage. We recommend that you enable two-factor authentication (2FA) if available on your account. If you suspect unauthorized access, change your password immediately and contact our support team. We will review your account activity and, if necessary, reverse fraudulent transactions.
We use cookies and similar tracking technologies to remember your login preferences and to analyze how you use bosgg. You can disable cookies in your browser settings, but this may limit your ability to use certain features. We do not use cookies to track you across other websites.
Our commitments to you
- We encrypt all data in transit and at rest using industry-standard protocols.
- We limit access to your data to employees who need it to provide our service.
- We conduct regular security audits and penetration testing.
- We do not sell or rent your personal information to third parties.
- We comply with all applicable data protection laws in jurisdictions where we operate.
Contact and updates to this notice
If you have questions about our privacy practices or wish to exercise your rights, contact our support team. We may update this notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of bosgg after such changes constitutes your acceptance of the updated notice.
We take your privacy seriously and are committed to transparency in how we collect, use, and protect your data. Our goal is to provide a secure, trustworthy platform where you can enjoy live-dealer tables, slot games, football betting during Liga 1 and Piala Indonesia seasons, and esports markets with confidence that your information is handled responsibly.